Jester Jewelers 15 Day Return Policy
Customer satisfaction is top priority at Jester Jewelers. If you are not satisfied with your purchase, returns may be made within 15 days of the purchase date. Item(s) can be returned by mail or to the store. Item must NOT be worn, damaged or altered in any way. Personalized and custom pieces are not eligible for return and considered final sale. If the item is in its original condition, your refund will be issued less any shipping and handling charges.
15 Day Return Policy Terms & Conditions
- Any return item(s) must be received within 15 days from the original shipping date.
- Any return item(s) require a completed Return Code (obtained from Jester Jewelers) and Return Form.
- Any return item(s) must be shipped and insured according to our procedures.
- Any return item(s) must be returned in their original condition.
- Any return item(s) must be without alterations or signs of wear.
- Any custom orders or special orders are non-refundable costs.
- Any custom service or special service such as engraving, are subject to non refundable costs.
- Any damaged item(s) will be subject to non-refundable cost.
- Any missing content(s) are subject to replacement fees.
- Any missing certificate(s) and/or appraisal(s) are subject to replacement fees.
- Any improperly packaged return item(s) and/or uninsured return item(s) will not be accepted.